Wiltshire Fire & Rescue Service provides a wide range of services to the community. In order to do this, we keep essential personal information about people who use our services.
The nature and amount of personal information that we need to collect and keep about you will vary depending on the services you are using or receiving from us.
We also work in partnership with other agencies, to implement our community safety and crime reduction work. We share your information with these agencies in order to protect and support vulnerable people in the community. We do not need to seek your separate agreement to do this as it is one of our legal duties.
Making a complaint
If you consider that you have not received the information to which you are entitled or that your request has not been dealt with effectively you can make a complaint by contacting us:
By email - click here
In writing – Director HR, Learning and Development, Wiltshire Fire & Rescue Service Headquarters, Manor House, Potterne, Devizes, Wiltshire SN10 5PP
By telephone - 01380 723601
If you are still not satisfied after using our internal complaints procedure, you can contact the Information Commissioner:
The Information Commissioner